2015°æISO 9001±ê×¼½ÏĿǰʵʩµÄ2008°æ±ê×¼ÓÐÐí¶àÖØ´ó±ä»¯¡£ÆäÖÐÒ»¸öÖØÒª±ä»¯¾ÍÊDzÉÓá°Îļþ»¯µÄÐÅÏ¢¡±´úÌæÁËÎļþºÍ¼Ç¼£¬ÎļþºÍ¼Ç¼Ҳ²»ÔÙ×÷Çø·Ö¡£ÒÔÍù¶úÊìÄÜÏêµÄ¡°ÖÊÁ¿ÊֲᡱºÍ¡°³ÌÐòÎļþ¡±ÕâÀàÆÕͨԱ¹¤ÄÑÒÔÀí½âµÄ±ê×¼ÊõÓͳһÓá°ÐγÉÎļþµÄÐÅÏ¢¡±È¡¶ø´úÖ®£¬Îļþ»¯ÐÅÏ¢µÄÒªÇóÒ²¸ü¼ÓÁé»îºÍÎñʵ£¬·½±ã×éÖ¯Àí½âºÍÓ¦Óá£
1
ÏÈҪŪÃ÷°×Ò»¸öÎÊÌâ
ISO9000ϵÁбê×¼ÖÐ×îÖØÒªµÄÄ¿µÄÖеÄÁ½ÏһÊÇ¿ª·¢¿ÉÒÔ¶ÔСÐÍ×éÖ¯ºÍ´óÖÐÐÍ×éÖ¯¾ù¿ÉʵʩµÄϵÁмò»¯±ê×¼£»¶þÊǸÃϵÁбê×¼ÖÐÎļþµÄÊýÁ¿ºÍϸ½ÚÓë×éÖ¯¹ý³Ì»î¶¯Ô¤ÆÚ½á¹û¸üÓйØÁª¡£
ISO9001£º2015ÖÊÁ¿¹ÜÀíÌåϵ-ÒªÇóÒѾ´ï³ÉÁËÕâЩĿµÄ£¬ÕâÒ»¸½¼ÓÖ¸ÄϵÄÄ¿µÄÊǶÔбê×¼ÖжÔÐγÉÎļþµÄÐÅÏ¢µÄÌØÊâ¶Ô´ýµÄÄÚÈݽøÐнâÊÍ¡£
ISO9001£º2015ÔÊÐí×éÖ¯ÒÔÆäÑ¡ÔñµÄÊÊÓ¦µÄ·½Ê½À´Îļþ»¯ÆäÖÊÁ¿¹ÜÀíÌåϵ¡£ÕâʹµÃÿ¸ö¶ÀÁ¢×éÖ¯¿ÉÒÔ¸ù¾ÝÍê³ÉÓÐЧµÄ²ß»®¡¢×ÔÉíÔËÐÐÓë¿ØÖÆÒÔ¼°ÆäÖÊÁ¿¹ÜÀíÌåϵÓÐЧÐÔµÄʵʩºÍ³ÖÐøÌáÉýµÄÐèÇóÀ´¾ö¶¨ÐγÉÎļþµÄÐÅÏ¢µÄÊýÁ¿¡£
ÐèÒª±»Ç¿µ÷µÄÊÇ£¬ISO9001ÒªÇó£¨ÇÒͨ³£±»ÒªÇó£©ÓС°Îļþ»¯µÄÖÊÁ¿¹ÜÀíÌåϵ¡±¶ø·ÇÒ»¸ö¡°Îļþ¡±ÏµÍ³¡£
2
ʲôÊÇÐγÉÎļþµÄÐÅÏ¢£¿
ÊõÓïÐγÉÎļþµÄÐÅÏ¢ÔÚ³£¼û¸ßµÈ¼¶½á¹¹£¨HLS£©¼°¹ÜÀíÌåϵ±ê×¼£¨MSS£©³£¼ûÊõÓïÖб»¼ÓÒÔ½éÉÜ¡£¸Ã¶¨Òå¿ÉÒÔÔÚISO9000Ìõ¿î3.8ÖÐÕÒµ½¡£Æä×÷ÓÃÊÇ¿ÉÒÔÓÃÓÚ½»Á÷ÐÅÏ¢£¬Ìṩ²ß»®Êµ¼ÊÍê³ÉÇé¿öµÄÖ¤¾Ý£¬ÒÔ¼°ÖªÊ¶¹²Ïí¡£
ÎÞÂÛ×éÖ¯½¨Á¢µÄÊÇ·ñÊdz£¹æµÄÖÊÁ¿¹ÜÀíÌåϵ£¬ÒÔ϶¼ÊÇ×éÖ¯ÐγÉÎļþµÄÐÅÏ¢µÄÖ÷ҪĿ±ê£º
A)ÐÅÏ¢¹µÍ¨
ÐÅÏ¢¹µÍ¨ÊÇÐÅÏ¢´«µÝºÍ¹µÍ¨µÄ¹¤¾ß¡£ÐγÉÎļþµÄÐÅÏ¢µÄÀàÐͺÍÄÚÈÝÈ¡¾öÓÚ×éÖ¯²úÆ·ºÍ¹ý³ÌµÄÌØÐÔ£¬¹µÍ¨ÌåϵµÄÕýʽ»¯³Ì¶È£¬×éÖ¯ÄÚ²¿½»Á÷ÄÜÁ¦µÄˮƽ£¬ÒÔ¼°×éÖ¯ÎÄ»¯¡£
B)Ò»ÖÂÐÔÖ¤¾Ý
Ìṩ֤Ã÷²ß»®µÃÒÔʵ¼ÊʵʩµÄÖ¤¾Ý
C) ֪ʶ¹²Ïí
D)Ðû´«¼°±£»¤×éÖ¯µÄ¾Ñé¡£
µäÐÍ°¸ÀýÊÇ¿ÉÒÔ×÷ΪвúÆ·»ò·þÎñÉè¼Æ¿ª·¢»ù´¡µÄ¹¤ÒÕÖ¸±ê¡£
ÔÚISO9001£º2015¸½Â¼AÖУ¬ÌṩÁËÓëÐγÉÎļþµÄÐÅÏ¢Ïà¹ØµÄ³£ÓÃÊõÓïºÍ¶¨Òå±í¡£
ÐèҪǿµ÷µÄÊÇ£¬¸ù¾ÝISO9001£º2015Ìõ¿î7.5.3ÐγÉÎļþµÄÐÅÏ¢ÒªÇóµÄ¿ØÖÆ£¬Îļþ¿ÉÒÔͨ¹ý¸÷ÖÖÐÎʽ»òÀàÐ͵Äý½é½øÐдæÖü£¬ISO9000£º2015Ìõ¿î3.8.5ÖС°Îļþ¡±µÄ¶¨Òå¸ø³öÁËÒÔÏ·¶Àý£º
(1)Ö½ÕÅ
(2)´ÅÅÌ
(3)¹âÅÌ»òÆäËûµç×ÓýÌå
(4)ÕÕƬ
(5)±ê×¼ÑùÆ·
3
ISO9001£º2015ÎļþÒªÇó
ISO9001£º2015Ìõ¿î4.4ÖÊÁ¿¹ÜÀíÌåϵ¼°Æä¹ý³ÌÒªÇó×éÖ¯¡°ÔÚ±ØÐëÏÞ¶ÈÄÚά³ÖÐÅÏ¢Îļþ»¯ÒÔÖ§³Ö¹ý³ÌÔËÐУ¬ÔÚ±ØÐëÏÞ¶ÈÄÚ±£³ÖÐÅÏ¢Îļþ»¯ÒÔÈ·ÈϹý³Ì¸ù¾Ý²ß»®½øÐÐʵʩ¡£¡±
Ìõ¿î7.5.1×ÜÔò²ûÊÍ£¬ÖÊÁ¿¹ÜÀíÌåϵÎļþÓ¦°üÀ¨£º
A)´Ë¹ú¼Ê±ê×¼ËùÒªÇóµÄÐγÉÎļþµÄÐÅÏ¢£»
B)×é֯ȷ¶¨µÄΪ±£³ÖÖÊÁ¿¹ÜÀíÌåϵЧÁ¦Ëù±ØÐèµÄÐγÉÎļþµÄÐÅÏ¢¡£
ÕâÒ»Ìõ¿îºóµÄ×¢ÊͽøÒ»²½²ûÃ÷£¬ÓÉÓÚÒÔÏÂÒòËØ£¬×éÖ¯Ö®¼äÖÊÁ¿¹ÜÀíÌåϵÐγÉÎļþµÄÐÅÏ¢·¶Î§ÓÐËùÇø±ð£º
(1)×éÖ¯µÄ¹æÄ£¼°Æä»î¶¯¡¢¹ý³Ì¡¢²úÆ·ºÍ·þÎñµÄÀàÐÍ£»
(2)¹ý³Ì¸´ÔÓÐÔ¼°»¥Ïà×÷Óã»
(3)ÈËÔ±ÄÜÁ¦¡£
ËùÓй¹³ÉÖÊÁ¿¹ÜÀíÌåϵµÄÐγÉÎļþµÄÐÅÏ¢¾ùÓ¦¸ù¾ÝÌõ¿î7.5ÐγÉÎļþµÄÐÅÏ¢ÒªÇó½øÐпØÖÆ¡£
4
ISO9001£º2015Ìõ¿î7.5µÄÖ¸ÄÏ
ÒÔÏÂÄÚÈÝÓÃÓÚÐÖúISO9001£º2015µÄʹÓÃÕßÀí½â¹ú¼Ê±ê×¼Öг£¼ûµÄÐγÉÎļþµÄÐÅÏ¢ÒªÇóµÄÄÚÈÝ¡£ÐγÉÎļþµÄÐÅÏ¢¿ÉÄÜÖ¸£º
A)×é֯Ϊ·¢²¼ÖÊÁ¿¹ÜÀíÌåϵ£¨¸ß½×ºáÏòÎļþ£©±ØÐë±£³ÖÐγÉÎļþµÄÐÅÏ¢¡£°üÀ¨£º
(1)ÖÊÁ¿¹ÜÀíÌåϵ·¶Î§£¨Ìõ¿î4.3£©
(2)Ö§³Ö¹ý³ÌÔËÐеıØÒªµÄÐγÉÎļþµÄÐÅÏ¢
(3)ÖÊÁ¿·½Õ루Ìõ¿î5£©
(4)ÖÊÁ¿Ä¿±ê£¨Ìõ¿î6.2£©
(5)ÐγÉÎļþµÄÐÅÏ¢Ðè×ñÊØÌõ¿î7.5µÄÒªÇó¡£
B)Óɱ¾×éÖ¯Ëùά»¤µÄÎļþ×ÊÁÏ£¬Ä¿µÄÊÇ´«´ï×éÖ¯ÔË×÷ËùÐèµÄÐÅÏ¢£¨µÍ²ã´Î¡¢¾ßÌåÎļþ£©¡£²Î¼û4.4.¾¡¹ÜISO9001£º2015²»¾ßÌåÒªÇóÈκÎÒÔÏÂÎļþ£¬µ«ÕâЩ·¶ÀýÎļþ¿ÉÒÔÔö¼ÓÖÊÁ¿¹ÜÀíÌåϵµÄ¼ÛÖµ£º
(1)×é֯ͼ
(2)Á÷³Ìͼ£¬¹¤ÒÕÁ÷³ÌͼºÍ/»ò¹ý³ÌµÄÃèÊö
(3)³ÌÐò
(4)¹¤×÷ºÍ/»ò²âÊÔÖ¸Áî
(5)¹æ¸ñ
(6)ÄÚ²¿¹µÍ¨Îļþ
(7)Éú²ú¼Æ»®
(8)ÈϿɹ©Ó¦ÉÌÃûµ¥
(9)ÊÔÑéºÍ¼ìÑé¼Æ»®
(10)ÖÊÁ¿¼Æ»®
(11)ÖÊÁ¿ÊÖ²á
(12)Õ½ÂԼƻ®
(13)µµ°¸
ÊÊÓõÄÇé¿öÏ£¬ÒÔÉÏÀàÐ͵ÄÐγÉÎļþµÄÐÅϢͬʱӦÂú×ãÌõ¿î7.5µÄÒªÇó¡£
C)×éÖ¯Ó¦±£³ÖÎļþ»¯¼Ç¼£¬ÒÔÌṩ½á¹ûʵÏÖ£¨¼Ç¼£©µÄÖ¤¾Ý¡£°üÀ¨£º
(1)Ö¤Ã÷¹ý³ÌÒѸù¾Ý²ß»®½øÐÐʵʩµÄ×îµÍÏ޶ȵÄÐγÉÎļþµÄÐÅÏ¢£¨Ìõ¿î4.4£©
(2)¼àÊӺͲâÁ¿×ÊÔ´Âú×ãµÄÖ¤¾Ý£¨Ìõ¿î7.1.5.1£©
(3)¼àÊӺͲâÁ¿×ÊÔ´ÖÐУ׼»ù×¼µÄÖ¤¾Ý£¨ÔÚÎÞ¹ú¼ÊºÍ¹úÄÚÏà¹Ø±ê×¼µÄÇé¿öÏ£©£¨Ìõ¿î7.1.5.2£©
(4)Ó°ÏìÖÊÁ¿¹ÜÀíÌåϵÓÐЧÐÔ¼°¼¨Ð§µÄ×éÖ¯ÄÚÊܿع¤×÷ÈËÔ±ÄÜÁ¦·ûºÏÐÔµÄÖ¤¾Ý¡£
(5)¶Ô²úÆ·ºÍ·þÎñÐÂÒªÇóµÄÆÀÉó½á¹û£¨Ìõ¿î8.2.3£©
(6)Éè¼ÆºÍÑз¢ÒªÇóµÃÒÔÂú×ãµÄÖ¤Ã÷¼Ç¼£¨Ìõ¿î8.3.2£©
(7)Éè¼ÆºÍÑз¢ÊäÈëµÄ¼Ç¼£¨Ìõ¿î8.3.3£©
(8)Éè¼ÆºÍ¿ª·¢¿ØÖƵĻµÄ¼Ç¼£¨Ìõ¿î8.3.4£©
(9)Éè¼ÆºÍÑз¢Êä³öµÄ¼Ç¼£¨Ìõ¿î8.3.5£©
(10)Éè¼ÆºÍÑз¢±ä¸ü£¬°üÀ¨±ä¸üÆÀÉóºÍÊÚȨµÄ½á¹ûÒÔ¼°±ØÒªµÄ´ëÊ©£¨Ìõ¿î8.3.6£©
(11)¶ÔÍⲿ¹©Ó¦É̵ÄÆÀ¼Û¡¢Ñ¡Ôñ¡¢¼ì²â¡¢ÔÙÆÀ¼ÛÒÔ¼°ÓÐÕâЩ»î¶¯Ëù²úÉúµÄÐÐΪµÄ¼Ç¼£¨Ìõ¿î8.4.1£©
(12)ÔÚÒªÇó¿É×·ËÝÐÔµÄÇé¿öÏ£¬Êä³öµÄ±êʾΨһÐÔµÄÖ¤¾Ý£¨Ìõ¿î8.5.2£©
(13)¹Ë¿Í»òÍⲿ¹©Ó¦ÉÌ×ʲú¶ªÊ§¡¢Ë𻵻òÆäËûÎÞ·¨Ê¹ÓõļǼÒÔ¼°ÓëÓµÓÐÕߵŵͨ¼Ç¼£¨Ìõ¿î8.5.3£©¡£
(14)²úÆ·»ò·þÎñÌṩ±ä¸ü¡¢ÊÚȨ±ä¸üÕßÒÔ¼°²ÉÈ¡µÄ±ØÒª´ëÊ©µÄÆÀÉó½á¹û£¨Ìõ¿î8.5.6£©
(15)²úÆ·ºÍ·þÎñµÄÊÚȨ½»¸¶µÄ¼Ç¼£¬°üÀ¨Õë¶Ô¹Ë¿ÍµÄ½»¸¶±ê×¼¼°Õë¶ÔÊÚȨÕߵĿÉ×·ËÝÐÔ£¨Ìõ¿î8.6£©
(16)ÊÚȨÕß»ùÓÚ²»·ûºÏÏî¶Ô²»·ûºÏ¡¢¾ÀÕý´ëÊ©¡¢»ñµÃÈϿɺͼø¶¨²ÉÈ¡µÄ´ëÊ©µÄ¼Ç¼£¨Ìõ¿î8.7£©.
(17)ÖÊÁ¿¹ÜÀíÌåϵ¼¨Ð§¼°ÓÐЧÐÔÆÀ¹ÀµÄ½á¹û£¨Ìõ¿î9.1.1£©
(18)ÉóºË³ÌÐòºÍÉóºË½á¹ûʵʩµÄÖ¤¾Ý£¨Ìõ¿î9.2.2£©
(19)¹ÜÀíÆÀÉó½á¹ûµÄÖ¤¾Ý£¨Ìõ¿î9.3.3£©
(20)²»·ûºÏÏîÐÔÖʼ°ÆäËûÏà¹Øʵʩ´ëÊ©µÄÖ¤¾Ý£¨Ìõ¿î10.2.2£©
(21)¾ÀÕý´ëÊ©µÄ½á¹û£¨Ìõ¿î10.2.2£©
×éÖ¯¿ÉÒÔ¿ª·¢ÆäËû¼Ç¼£¬ÒÔÖ¤Ã÷Æä¹ý³Ì¡¢²úÆ·¡¢·þÎñÒÔ¼°ÖÊÁ¿¹ÜÀíÌåϵµÄÊʺÏÐÔ¡£Èç¹û´æÔÚ´ËÀà¼Ç¼£¬ËùÓÐÕâЩ¼Ç¼ͬÑùÐèÒªÂú×ãÌõ¿î7.5ÒªÇó¡£
5
×¼±¸½¨Á¢ÖÊÁ¿¹ÜÀíÌåϵµÄ×éÖ¯
¶ÔÓÚÕýÔÚ½¨Á¢ÖÊÁ¿¹ÜÀíÌåϵµÄ½ø³ÌÖУ¬ÒÔ¼°Ï£ÍûÂú×ãISO9001£º2015ÒªÇóµÄ×éÖ¯À´Ëµ£¬ÒÔÏÂÄÚÈÝ¿ÉÄÜ»áÓÐËù°ïÖú¡£
A)¶ÔÓÚÕýÔÚʵʩ»òÒѾʵʩÁËÖÊÁ¿¹ÜÀíÌåϵµÄ×éÖ¯£¬ISO9001£º2015Ç¿µ÷¹ý³Ì·½·¨µÄÔËÐС£°üÀ¨£º
(1)È·¶¨ÖÊÁ¿¹ÜÀíÌåϵÓÐЧʵʩËù±ØÐèµÄ¹ý³Ì
(2)È·¶¨ÕâЩ¹ý³ÌÖ®¼äµÄÏ໥×÷ÓÃ
(3)×îµÍÏ޶ȵÄÎļþ»¯ÕâЩ¹ý³Ì£¬ÒÔ±£Ö¤ÆäÓÐЧÔËÐкÍÊÜ¿Ø¡£ £¨ÀûÓùý³ÌÓ³É乤¾ßÀ´Îļþ»¯¹ý³ÌÊÇÊÊÓõġ£ÐèҪǿµ÷µÄÊÇ£¬Îļþ»¯¹ý³ÌÓ³É乤¾ß²¢·ÇISO9001£º2015µÄÒªÇó£©
(4)¿¼Âǵ½ISO9001£º2015µÄÒªÇóµÄÇé¿öÏ£¬¹ý³ÌµÄ·ÖÎöÓ¦ÊÇÈ·¶¨ÖÊÁ¿¹ÜÀíÌåϵËùÐèÐγÉÎļþµÄÐÅÏ¢ÊýÁ¿µÄÇý¶¯Á¦Á¿¡£²»Ó¦ÓÉÐγÉÎļþµÄÐÅÏ¢¾ö¶¨¹ý³Ì¡£
6
Ï£Íû¸ÄÉÆÏÖÓÐÖÊÁ¿¹ÜÀíÌåϵµÄ×éÖ¯
¶ÔÓÚÒѽ¨Á¢ÖÊÁ¿¹ÜÀíÌåϵµÄ×éÖ¯À´Ëµ£¬ÒÔÏÂÄÚÈݵÄÄ¿µÄÊÇ°ïÖúÀí½â¡£
ISO9001£º2015»»°æÖпÉÄܻᱻҪÇó»òÃæ¶ÔµÄÐγÉÎļþµÄÐÅÏ¢µÄ±ä¸ü£º
A)Òѽ¨Á¢ÖÊÁ¿¹ÜÀíÌåϵµÄ×éÖ¯²»ÐèÒªÐÞ¶©ËùÓÐÐγÉÎļþµÄÐÅÏ¢ÒÔÂú×ãISO9001£º2015µÄÒªÇó¡£Èç¹û×éÖ¯µÄÖÊÁ¿¹ÜÀíÌåϵÊǸù¾ÝÆäÓÐЧµÄÔËÐз½Ê½ºÍ¹ý³Ì·½·¨ÀíÂÛ½¨Á¢µÄ£¬ÄÇôÒÔÉÏÂÛ¶ÏÊÇÍêÈ«¿ÉÐеġ£
B)ΪÁ˼ò»¯ÆäÖÊÁ¿¹ÜÀíÌåϵ£¬×éÖ¯¿ÉÒÔ¶ÔÏÖÓÐÐγÉÎļþµÄÐÅÏ¢½øÐмò»¯ºÍ/»òºÏ²¢¡£
7
Ö¤Ã÷ÓëISO9001£º2015µÄ·ûºÏÐÔ
¶ÔÓÚÏ£ÍûÖ¤Ã÷Æä·ûºÏISO9001£º2015ÒªÇóµÄ×éÖ¯£¬ÐèÒªÌáÐѵÄÊÇ£¬ÎªÁËÈÏÖ¤/µÇ¼Ç¡¢ÆõÔ¼»òÆäËûÄ¿µÄ£¬ÌṩÖÊÁ¿¹ÜÀíÌåϵÓÐЧÔËÐеÄÖ¤¾ÝÊǷdz£ÖØÒªµÄ¡£
A)²»ÐèÒª´óÁ¿ÐγÉÎļþµÄÐÅÏ¢£¬¾Í¿ÉÒÔÖ¤Ã÷×éÖ¯µÄ·ûºÏÐÔ
B)ΪÁËÉùÃ÷ÓëISO9001£º2015µÄ·ûºÏÐÔ£¬×éÖ¯ÐèÄܹ»ÌṩÆä¹ý³ÌºÍÖÊÁ¿¹ÜÀíÌåϵÓÐЧÐԵĿ͹ÛÖ¤¾Ý¡£ISO9000£º2015Ìõ¿î3.8.3Öжԡ°¿Í¹ÛÖ¤¾Ý¡±µÄ¶¨ÒåÊÇ¡°Ö§³ÖijÖÖÊÂÎïµÄ´æÔÚµÄÊý¾Ý»òÊÂʵ¡±£¬×¢½âÊÇ¡°¿Í¹ÛÖ¤¾Ý¿ÉÒÔͨ¹ý¹Û²ì¡¢²âÁ¿¡¢ÊµÑé»òÆäËû·½Ê½½øÐлñÈ¡¡£¡±
C)¿Í¹ÛÖ¤¾Ý²¢²»Ò»¶¨ÒÀÀµÐγÉÎļþµÄÐÅÏ¢´æÔÚ£¬³ý·ÇÊÇÔÚISO9001£º2015ÖÐÌØÊâÌáµ½µÄÄÚÈÝ¡£ÔÚijЩÇé¿öÏ£¬¾Ù¸öÀý×Ó£¬ÔÚÌõ¿î8,1£¨e£©ÔËÐв߻®Óë¿ØÖÆÖУ¬ÎªÁËÌṩ¿Í¹ÛÖ¤¾Ý£¬ÓÉ×éÖ¯¾ö¶¨ÄÄЩÐγÉÎļþµÄÐÅÏ¢ÊDZØÒªµÄ¡£
D)Èô×éÖ¯¶ÔÓÚÌض¨»î¶¯Ã»ÓÐÃ÷È·µÄÐγÉÎļþµÄÐÅÏ¢£¬²¢ÇҴ˻ÔÚ±ê×¼ÖÐδ×öÒªÇ󣬶ÔÓڴ˻£¬ÒÔISO9001£º2015µÄÏà¹ØÌõ¿î×÷Ϊ»ù´¡½øÐÐÖ¸µ¼ÊÇ¿ÉÒÔ½ÓÊܵġ£ÔÚ´ËÌõ¼þÏ£¬ÒÔ·ûºÏÐÔÆÀ¼ÛΪĿµÄµÄÄÚ²¿ÉóºËºÍÍⲿÉóºË¾ù¿É²ÉÓÃISO9001£º2015µÄÄÚÈÝ¡£
- End -